Thoughts: About Good Smile Company (GSC)

I’ve been getting GSC’s stuff for some time already, and as evidenced from my growing collection..probably deposited my life savings into their coffers. =3 So why this post abput GSC? Well remember pretty pretty Millifi here? Well didn’t I lose her ahoge (hair piece)? So why does she have that poking outta her head..? Read on..read on.. =3

I’ve lost poor Millifi-chan’s ahoge during an outdoor photoshoot a few months back and felt pretty sad about it. I did contemplate about contacting GSC for replacement parts but felt it was kinda unlikely they would do anything about it..until I read this on Mikatan’s blog.

I’ve always been very careful with my figures, but a little while ago I damaged one of my figures through my own carelessness. I’m afriad tha if I try to repair it myself, I’m just going to end up damaging it more.  It was quite a special figure to me, so it’s really been eating at me… It was a figure sold over a year ago from Good Smile Company, is it still possible to get a hold of replacement parts in some way?
　　　 – Anonymous

Read through these posts relating to parts repair!

DIY Figure Repairs Part 1: Broken Joints
DIY Figure Repairs Part 2: Reinforcing Joints
DIY Figure Repairs Part 3: Scuffed Paint

Unfortunately we can no longer supply replacement parts for figures that are over a year old… In Part 2 of the posts above, I show a way of reinforcing joints by making them thicker. Give it a go and perhaps you can repair the figure to be as good as new all by yourself!

Soooooo…does that mean figures that are under a year old get replacement parts? With hope in my chest, I tried emailing GSC about Milli’s ahoge.

Here’s the whole thing:

 Good day,
> > 
> > I brought Millihore out for a photoshoot last week and 
unfortunately, I lost her ahoge piece. I would like to check if 
GSC does any replacement parts?
> > I really hope so as now Millifi has a hole in her head. =( 
> > 
> > 
> > Thank you very much,
> > 
> > Sean Lee from Singapore. 
> >  		 	   		   
> 
> 
> 
> 
> ＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊ 
> 株式会社グッドスマイルカンパニー 
> カスタマーサポート 
> 
> E-Mail:support@goodsmile.jp 
> URL:http://www.goodsmile.jp/ 
> 〒271-0091 
> 千葉県松戸市本町14-2松戸第一生命ビルディング2F 
> TEL 0120-915-391 

------Original Message------
> From: "グッドスマイルカンパニーカスタマーサポート"
> To: Sean Lee
> Subject: Re: Missing Ahoge
> Sent: 5 Jun 2012 1:49 PM
> 
> Dear Sean Lee-san,
> 
> Thank you for your inquiry. 
> 
> Would you tell us your name, phone number, address and
> zip code (postal code)? 
> After that, we will send you Nendoroid Millihore's ahoge piece. 
>  
> 
> Regards,
> 
> Good Smile Company

after giving them my address...
Dear Lee Wen Long Sean-san

Hello, thank you for your message.
We sent you the needed part.
Please wait for a little while until the parts arrive

And so arrived the Ahoge!!! It’s really nice GSC made the effort and the shipping for such a tiny piece wasn’t that cheap either. Going by the envelope, it costs around 500+ yen so that was a really awesome gesture on GSC’s part. XD

Millihore wishes for her hair to grow back.

Ask and you shall receive?

It’s a tiny piece of plastic..but still it’s so important to me to have a complete Nendoroid. Thanks to GSC, I now have a ahoge-ish Millihore again and that really really makes my day. In a strange way, I feel happy that I’m getting so much stuff from them because when it counts, they are really there to help. THANK YOU SO MUCH GSC! I don’t know if anyone from GSC will ever see this but hey, it’s a heartfelt declaration nonetheless. =3

どもうありがとうございました！

Just curious here, did anybody try contacting GSC before for any issues?

Ahoges FTW!

赤信号

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